Saturday, November 17, 2012

Second Week at DUBAL Dubai Aluminum Company


In my second week of Work-placement at DUBAL Dubai Aluminum Company I was directed to Human Resources Administration Department. This was not including my work plan. I spent four days of practical experience there. Once I arrived at the department I met Ms. Halima Al Qaz, head of HR Administration dept. who gave me a brief summary of the department and told me that I will be helping them with “Conflict of Interest” forms. Conflict of interest forms are distributed on all employees at the company which has to be on paper since there are a big number of employees who are not familiar with computers. This form is basically produced to check if the employees within the company have their own businesses that would have an influence on the performance of the employee in DUBAL or not. Employee’s declaration of having own business that would affect his performance in DUBAL can impact the compensation he/she’s getting. 

After explaining all of this, I was moved to Ms. Fatma Mohammad, pay roll controller who assisted with filtering forms which were ready to inter them in the system. I finished all forms were there for me to be done in less than 3 hours.

Then, I was sitting there free doing nothing. I was a bit annoyed by the sense of being ignored and having nothing to do although I had requested them to give me work several times, but, all what I get back from them is “this is all what we can give you and there is no other work!.I can understand that they are very busy and wanted someone who will help them with conflict of interest forms, but, I was totally annoyed about the fact that I am going to repeat the same work for four days long. I also understand that most of the work they do is confidential and cannot be handed to anyone who is not working for the company. Hence, I requested them to allow me to have an orientation with other functions of HR Administration. 

They really accepted my request and booked me with few people. First, Ms. Salwa one of the HR support employees who explained the role of HR support in the HR Administration area. It is the function which is responsible of Personal action forms (PAF) for all floor people in the company.  PAF is a sheet of a certain employees who will be upgraded issued from the head of any department explaining the Pay Grade which he/she is being upgraded to. The HR Support role here is mainly to check whether this employee is ready for upgrading and really deserve it. This can be checked by his performance, courses he/she been taking and his current Pay Grade.  They also follow up and receive employees’ and workers’ issues.

Second, I was pleased to meet Mr, Ernie who is Job Evaluation Controller. He was very welcoming and explained what is job evaluation is and what comes under job evaluation. Other things he handle are; Job Discription, Maintaining data, Insurance support and policy procedure. 

Although there was no actual work was delegated to me from Salwa and Ernie under the excuse of confidentiality. I was very happy as long as I have at least and idea of the other functions of the department that would help me in having a clearer vision of HR and support me in my future career.

 While doing my work regarding the conflict of interest forms with the help of Ms. Fatma. I was sitting with her at the pay roll reception. I have noticed the way she deals with people and the nature of request they come for. I was taking Fatma’s place when she goes to somewhere in the department that has added to my customer service skills. 

 I also suggested them to do the Conflict of interest form online for employees who are able to access the system and have some printed ones for those who don’t have access. Through this, the company will reduce the cost of papers, colors and electricity used for printing. And also, reduce cutting off trees!  

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